Rules

const response = await agentbase.runAgent({
  message: "Help with customer refund request",
  system: "You are a customer service specialist",
  rules: [
    "Never approve refunds over $500 without manager approval",
    "Always verify customer identity before processing requests",
    "Document all refund decisions with clear reasoning"
  ]
});

const response = await agentbase.runAgent({
  message: "Help customer with billing dispute",
  system: "You are an empathetic customer service specialist focused on resolution",
  rules: [
    "Maximum refund authorization without approval: $200",
    "Always verify account ownership before discussing billing",
    "Document all billing adjustments with detailed reasoning",
    "Escalate disputes over $500 to billing supervisor"
  ]
});

rules: [
  "Never provide medical advice or diagnoses",
  "Do not store or request personal identifying information",
  "Always include required disclaimers in financial content"
]

rules: [
  "Maximum discount authorization is 15% without approval",
  "Only recommend products currently in our catalog",
  "Escalate complaints about billing to the finance team"
]

rules: [
  "Always include specific examples with explanations",
  "Responses must be under 500 words unless requested otherwise",
  "Include source citations for all statistical claims"
]

rules: [
  "Never execute code that modifies system configurations",
  "Do not access files outside the designated workspace",
  "Always validate URLs before web browsing"
]