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Integrations enable agents to interact with external services, APIs, and platforms seamlessly, extending their capabilities to work with your existing tools and systems.

Overview

The Integrations primitive provides a unified interface for agents to connect with external services, from SaaS platforms to custom APIs. Rather than building custom connectors for each service, Agentbase provides pre-built integrations and a framework for creating custom ones. Integrations are essential for:
  • Service Connectivity: Connect to popular platforms like Slack, GitHub, Salesforce, etc.
  • API Access: Interact with any REST API or web service
  • OAuth Management: Handle authentication flows automatically
  • Rate Limiting: Built-in rate limit handling and retry logic
  • Error Handling: Graceful degradation when services are unavailable
  • Data Synchronization: Keep data in sync across multiple systems

Pre-built Connectors

200+ ready-to-use integrations for popular services

Custom Integrations

Build custom connectors for any API or service

OAuth Support

Automatic OAuth 2.0 flow handling with token refresh

Webhook Support

Receive real-time events from external services

How Integrations Work

When you enable integrations for an agent:
  1. Authentication: Agent authenticates with service using API keys or OAuth
  2. Discovery: Agent discovers available actions and endpoints
  3. Execution: Agent calls service APIs to perform actions
  4. Response Handling: Processes responses and handles errors
  5. State Management: Maintains connection state and credentials
  6. Rate Limiting: Automatically throttles requests within service limits
Secure Credentials: API keys and OAuth tokens are encrypted at rest and never exposed in logs or responses.

Pre-built Integrations

Communication Platforms

Developer Tools

CRM & Sales

Code Examples

Basic Integration

OAuth Integration

Multiple Integrations

Custom API Integration

Webhook Integration

Integration with Rate Limiting

Use Cases

1. Customer Support Automation

Integrate support tools for automated ticket handling:

2. DevOps Automation

Automate development workflows:

3. Sales Pipeline Management

Sync leads across CRM and communication platforms:

4. Financial Reconciliation

Integrate accounting and payment systems:

5. Content Distribution

Publish content across multiple platforms:

6. HR Onboarding

Automate employee onboarding across systems:

Best Practices

Credential Management

Never Hardcode Credentials: Always use environment variables or secure vaults for API keys and secrets.

Error Handling

Graceful Degradation: Design integrations to fail gracefully when services are unavailable.

Performance Optimization

Integration with Other Primitives

With Workflow

Orchestrate multi-service workflows:
Learn more: Workflow Primitive

With Custom Tools

Combine integrations with custom tools:
Learn more: Custom Tools Primitive

With Memory

Remember integration preferences:
Learn more: Memory Primitive

Performance Considerations

Rate Limiting

  • API Limits: Respect third-party API rate limits
  • Automatic Throttling: Agentbase handles rate limiting automatically
  • Burst Protection: Prevents exceeding burst limits
  • Cost Management: Track API usage to manage costs

Connection Pooling

  • Persistent Connections: Reuse connections across requests
  • Connection Limits: Configure max concurrent connections
  • Timeout Management: Set appropriate timeouts

Cost Optimization

Monitor Integration Costs: Track API usage to optimize costs and avoid unexpected bills.

Troubleshooting

Problem: Integration fails with auth errorsSolutions:
  • Verify API key is correct and not expired
  • Check OAuth token hasn’t been revoked
  • Ensure correct scopes are granted
  • Verify service isn’t experiencing outages
  • Check for IP whitelist restrictions
Problem: Getting rate limit errors from serviceSolutions:
  • Enable automatic retry with backoff
  • Reduce request frequency
  • Implement request batching
  • Use caching to reduce API calls
  • Consider upgrading service tier
Problem: Requests timing out before completionSolutions:
  • Increase timeout limit
  • Check network connectivity
  • Verify service isn’t slow/degraded
  • Consider breaking into smaller requests
  • Use background processing for long operations
Problem: Webhooks configured but events not arrivingSolutions:
  • Verify webhook URL is publicly accessible
  • Check webhook secret matches
  • Ensure correct events are subscribed
  • Verify firewall/security rules
  • Check service webhook logs

Advanced Patterns

Circuit Breaker Pattern

Prevent cascading failures:

Saga Pattern for Distributed Transactions

Coordinate multi-service transactions:

Integration Health Checks

Monitor integration availability:

Custom Tools

Build custom MCP tools for specialized integrations

Workflow

Orchestrate multi-integration workflows

Authentication

Advanced OAuth and auth management

Data Connectors

Connect to databases and data sources

Additional Resources

API Reference

Complete integrations API documentation

Available Integrations

Browse 200+ pre-built integrations

Custom Integration Guide

Build your own integrations
Pro Tip: Start with pre-built integrations when available, then extend with custom tools for specific needs. This gives you the best of both worlds - quick setup and full customization.